Privacy Policy

Introduction

Welcome to https://vintage-auto-body-repair.collision-talk.com (referred to as “Vintage Auto Body Repair” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard information about our users in accordance with various international privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in electronic documents
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Transactional Data Security Law (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, mobile applications, online services, and products offered under the domain https://vintage-auto-body-repair.collision-talk.com. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessible through links on our site, which have their own privacy policies governing data handling.

Processing Activities

This policy outlines our practices when users:

Utilize our applications and services as authorized users.
Visit any of our websites linked to this Privacy Policy.
Communicate with us via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect multiple types of personal data from our users, including:

Account Information: Details required to create and manage user accounts, such as names, usernames, and passwords.
Payment Information: Credit card details, billing addresses, and transaction records for processing payments securely.
Financial Information: Banking information and financial records related to transactions on our platform.
Purchase Information: Data regarding products or services purchased from us, including quantities, purchase dates, and prices.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
Location Data: GPS coordinates and location-based services data when you interact with our location-enabled services.
Feedback: Responses to surveys, feedback forms, or product reviews submitted by users.
Social Media Information: Details obtained from social media platforms when users connect their accounts to our services.
Product Information: Search history, preferences, and interactions with products on our e-commerce platform.

We collect this data through direct user input, website analytics tools, interaction logs, and in some cases, third parties who provide us with aggregated or de-identified data.

Cookies

Cookies are small text files stored on your browser to enhance user experience and enable essential functions. We use cookies for various purposes:

Strictly Necessary: These cookies enable core features like login, account management, and website navigation.
Preference: They remember user preferences, such as language selection and display settings.
Analytics: Analytics cookies help us analyze website traffic, optimize performance, and understand user behavior.

Users can control non-essential cookie preferences through our Cookie Manager, allowing them to customize their browsing experience.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to protect user privacy. Our retention periods vary based on legal requirements and business needs.

Security Measures

Vintage Auto Body Repair employs robust security measures to safeguard your personal data:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.
Regular Audits: We conduct regular security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. Our services are not directed at individuals in this age group, and we have measures in place to prevent such collections.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to or withdraw consent for data processing at any time.
Non-Discrimination: Be free from discriminatory practices based on certain activities exercising your rights.

To exercise these rights or seek further information, please contact our Data Privacy Team using the details provided below. We will respond to your request as soon as possible and within applicable legal timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding your privacy, data protection, or this Privacy Policy, please contact us:

Email: [email protected]
Postal Mail: Vintage Auto Body Repair, Privacy Team, [Address], City, State, ZIP Code